Education
Omnichannel Enrollment — Boost Course Conversion and Student Retention
Unify website, social, and messaging channels to automate course inquiries, trial bookings, and student follow-up for efficient acquisition and service.
Industry Growth Challenges
Slow Inquiry Response
Enrollment peaks overwhelm manual support, causing prospective students to drop off.
Scattered Channels
Inquiries from website, WeChat, WhatsApp, and more — fragmented and hard to follow up.
Opaque Follow-Up
Sales and advisors follow up independently without unified student profiles or conversion data.
End-to-End Solutions for Core Pain Points
01
Enrollment Acquisition
- ① Unified multi-channel inquiry intake — no missed leads
- ② Auto welcome and course material delivery for faster first response
- ③ Auto intent tagging to build an operable student pool
02
Trial Conversion
- ① Automated trial booking reminders and confirmations
- ② Course and class recommendations by interest
- ③ Non-converted students enter automated follow-up sequences
03
Student Services
- ① AI auto-answers FAQs to reduce admin workload
- ② One-click class notifications and event broadcasts
- ③ Centralized student feedback collection and analysis
04
Team Collaboration
- ① Advisor conversation sharing and handoffs
- ② Enrollment dashboard for real-time conversion tracking
- ③ Unified script library for consistent brand service
40%
Inquiry Response Efficiency
25%
Trial Conversion Lift
30%
Student Satisfaction Increase
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